My Bookings

Privacy Policy

1. Who We Are

Hobbs Transfers provides professional chauffeur services, including airport transfers, corporate travel, and private hire.

You can contact us using the details below:

2. How We Use Your Information

We collect and use your personal information to provide and manage our chauffeur services efficiently.

This may include:

  • Processing your bookings
  • Managing your travel arrangements
  • Providing customer support

The information we collect may include your name, contact details, and journey information to ensure a smooth and reliable service.

We also collect driver-related information for internal administration and operational purposes.

3. Marketing Communications

We may occasionally send you emails about services, offers, or updates that may be relevant to you.

  • You can unsubscribe at any time using the link in our emails
  • You can also contact us directly to stop receiving marketing messages

We respect your preferences and will only send relevant communications.

4. Sharing Your Information

We may share your information only when necessary:

  • To comply with legal obligations
  • With trusted professional partners such as legal or compliance advisors
  • With fraud prevention or security agencies when required

We ensure that any third parties handling your data follow strict confidentiality and data protection standards.

5. Data Retention

We retain your personal information only for as long as necessary:

  • Up to 6 years after your last booking for record-keeping and legal purposes
  • For marketing purposes until you choose to unsubscribe

6. Your Rights

You have full control over your personal data. Your rights include:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your data (where applicable)
  • Restriction: Limit how your data is used
  • Objection: Stop us from processing your data
  • Portability: Request your data in a transferable format

7. Exercising Your Rights

You can exercise any of your rights at any time by contacting us using the details provided above. We will respond to your request as quickly as possible.

8. Complaints

If you have any concerns about how your data is handled, you can contact us directly.

We aim to resolve all issues promptly and professionally.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last Updated: April 2026